DISCOUNTS AND REWARDS
|SERVICE||DESCRIPTION||TERMS & CONDITIONS|
|Digital Vouchers||Digital vouchers to a value established by the client to support the program objectives can be offered to members. Examples of when a member could qualify for a voucher:|
• To welcome them to the program i.e. a once off Spur voucher to the value of R50 is sent to the member on inception of their membership;
• To be offered to members monthly as long as they pay their membership on time;
• To reward certain behavior i.e. 6 months debit order success.
Redemption partners include but is not limited to:
|Live Wire CCS will receive a database of members qualifying for a voucher. Live Wire CCS will send a sms containing a digital voucher code for the member to redeem at the participating redemption partner.|
|Discounted Groceries||Discounts available to redeem on a digital coupon platform. A minimum of 35 coupons are provided monthly and discounts ranges between R2 to R20 per product. Product categories include:|
• Stable foods
• Tinned goods
• Meat products
• Cleaning products
• Cosmetic and Baby products etc.
Redemption partners include:
|Simpal: Airtime & Data Rewards||Simpal is a unique solution to offer customers and their end users the opportunity to buy pre-paid airtime at post-paid rates and earn a % Rand value back every time they recharge.|
The member needs to buy a Simpal sim card (supported by the MTN network) at a once-off fee of R35.00 and recharge by visiting a mobisite, create their profile, buy airtime and data and check their reward status.
There is a total of 15% cash back that can be split between the client and the end-user, it is up to the client i.e:
Client 5%: R100 recharge = R15.00 is earned by the client;
End-user 10%: R100 recharge = R30.00 cash back is earned by the end-user to spend on airtime/data, send airtime/data to friends and family or to cash out.
|Discounted Airtime||10% Discount on airtime purchased at any Edcon group stores branch.|
|Discounted Stationary||10% Discount on any product purchased at CNA and PNA stores nationwide.|
|Mahala Meals||The benefit offers members a free meal when two or more meals are ordered at any restaurant, nationwide. The refund is applicable to the least expensive meal on the bill and is refundable up to a maximum amount of R130 per bill.|
1. The member is required to notify the 24/7 Helpline of the planned restaurant visit, at least 2 hours prior;
2. A reference number will be generated and sent to the member via sms;
3. The member is required to submit the following via sms or e-mail, within 2 working days in order to process the refund:
4. Copy or photo of the restaurant bill which needs to include (in handwriting) the reference number and ID number of the main member.
5. The refund will be linked to the member’s selected bank account and will be processed within 2 working days following receipt of the restaurant bill and supporting information, limited to office hours, excluding weekends and Public Holidays.
|• 24/7/365 contact centre
• Discount does not apply at the restaurant
|Discounted Travel||This service offers amazing discounts of up to 60% on a selection of holiday and travel offers including: |
• The main member, spouse and children up to 18 years of age qualify on your membership;
• Unlimited bookings for active members and qualifying beneficiaries on discounted holiday accommodation, weekend stays, and one night stop-overs;
• Up to 50% discount at over 600 listed venues within South Africa, Mozambique, Zambia, Mauritius, Namibia, Zimbabwe, Ghana etc;
• Special member rates at all Timeshare affiliated RCI self-catering resorts within SA & ABROAD with discounts up to 60%;
• Incredible Forever Resorts discounts of up to 50% during low and up to 20% during peak dates;
• Save up to 25% on your accommodation / room cost to Egypt, Croatia, Greece and many more unique destinations when booking an inclusive travel package;
• Discounted airfares on ALL Local & International flights;
• 10% off the room portion on Mauritius travel package holidays with Holiday Tours;
• Get a discount of up to 20% on Rovos Rail & the Blue Train + 10% off JB Train Tours;
• Reduced car rental rates with UNLIMITED KM’S and other super extras included. No credit card is required in order to secure the booking;
• 10% Discount on all advertised Intercape and Translux bus routes;
• Enjoy a 7% saving on all Starlight Cruises, cabins and categories;
• 20% Discount on travel insurance cover with TIC for you and your family (Local or abroad);
• Shuttle and transfer discounts of 10% with EZ Shuttles from and to all major airports, towns and locations within South Africa. Pay per vehicle – not per person;
• In order to receive free quotes, dial the 086 number in order to speak to a travel consultant who can also assist in planning a trip based on the budget available.
|Soccer Tickets||Members qualify for Free monthly soccer ticket to any local PSL match of the member’s choice.|
The member contacts the call centre to book a soccer ticket to a match of their choice.
|1 free PSL soccer ticket per member per month;
Benefit limits and frequency can be tailor-made.
This benefit is only available during PSL soccer season.
|Bus Tickets||Members qualify for a free return bus ticket every quarter to a South African destination of their choice.|
All national private bus service provider is available based on availability.
|1 free bus ticket every quarter;
Benefit limits and frequency can be tailor-made.