| Notification period from the date of the event should be within | 3 calendar months from the date of the claim event |
| Submission of all required documentation to assess the claim should be within | 4 calendar months from the date of the claim event |
| Notification period and procedures before admission to hospital | The Member (Insured Person) must notify Africa Assist at least 48 (forty eight) hours prior to being hospitalised and give full particulars of the hospitalisation to Africa Assist at the contact number as provided on the membership card. Failure to do so will result in the non-payment of claims. |
